Shipping & Returns
Shipping
Art (Ready-made & Commissions)
Ready-made artworks will be shipped within 5-7 business days. Commissions are fulfilled within 6 weeks. Shipping is free within the USA. International shipping is not an option at this time.
Apparel & Footwear
All orders will be fulfilled and shipped within 2-3 weeks from the date your item is received. Shipping fees are included in the price. International shipping is not an option at this time.
Returns
All sales are final and are non-refundable. The only exception is for items that arrived damaged. In the case of damaged items, the following process will apply:
A claim must be submitted via email to hello@antoniamarieart.com within 5 calendar days of the delivery date (time frame is strictly enforced). Photographic evidence must be included to support your claim.
The damaged item must be returned (at your expense), and received within 14 calendar days of the delivery date.
Once the returned item has been received by the artist, you will receive an email notifying you that your returned item has been received.
A thorough Inspection of the returned item with be completed within 24-48 hours from the date it was received. You will then be notified via email of the approval or rejection of your claim. If approved, your refund will be processed within 3-5 business days from the approval date. Your refund will be processed via the initial method of payment.
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